What should I do if the Am I? app crashes? Please check that the Am I? app is connected to the internet.  If it continues to crash, you may want to try deleting and re-installing the app.  Please contact our technical support page if further assistance is required.

Can I use the Am I? apps without an internet connection? The Am I? apps require an internet connection to be used. 

Is my information on the Am I? apps kept private? The Am I? apps do not collect personal information, with all the information you provide stored locally on your device. You may want to consider password protecting  your device to keep your information private.

What can I do if I have completed all the available activities? If you have completed all the available activities, you may re-take the URICA from the side menu if you would like to see where you are in terms of thinking about anxiety and mood.  This may direct you to a different section of the app. 

How do I save my answers in the Am I? apps? To ensure that your answers are saved, you must press the ‘Next,’ ‘Home,’ or ‘Back’ button before exiting the app.

What should I do if I am feeling distressed while using the app? If you are feeling distressed and think you may act on thoughts to hurt yourself and need help,  you can access a crisis line near you:

Call Canadian Suicide Prevention Support Line: 1-833-456-4566

Call USA National Suicide Prevention Lifeline: 1-800-273-8255

Link to Crisis Centers in Canada: http://www.crisisservicescanada.ca

Link to Crisis Centers in USA: http://suicidepreventionlifeline.org

You could also call 911, or go to your local hospital emergency room

 

What kind of therapy strategies are provided by the Am I? apps? The Am I? apps include therapeutic exercises based on Motivational Interviewing that are designed to increase readiness for change, as well as strategies based on Cognitive-Behavioural Therapy for anxiety and depression.

What does the University of Rhode Island Change Assessment (URICA) measure? The University of Rhode Island Change Assessment (URICA; McConnaughy, Prochaska, & Velicer, 1983) is a questionnaire that measures treatment motivation. Based on your responses, you will receive feedback on your “stage of change.” This means where you are at in terms of thinking about whether your anxiety or mood is a problem for you or not, and whether it is something you would like help with.

Can the Am I? apps be used to diagnose mental health problems? The Am I? apps and its contents are designed for information purposes only and cannot be used to diagnose or treat mental health problems. The apps are not a  substitute for professional mental health care or emergency services.